Why is a custom video better than a photo book?

We're glad you asked! Have a watch:


Can I pick my favourite song to use for my video?

Yes, of course you can! We would love to use a song that is meaningful to you. Do you want a particular 4 minute song but only a 1 minute video? No problem! Just let us know what song you want and we can even edit it to time for you! Just note - some artists don't allow their music to be shared on social media, so if you pick your own song you may be limited as to how you can share it with your friends and family! 

If you don't want any particular song, we can pick one for you!

Can you use hard copy photos as well?

Absolutely! To digitize your hard copy photos, we charge $0.40 per photo (for the first 100 photos) and $0.25/photo for every photo after that. To digitize 35mm slides or negatives, we charge $0.25 per slide (for the first 500) and $0.20/slide for every slide after that. We can then use those in your video AND give you a digital copy of the photo! It's a win-win!

How many pictures do I need, exactly?

We recommend you send us between 20-30 photos for every one minute of video you want. That should give us enough variety to pick the very best for the video - sometimes not every photo or video you send us will end up in the final video.


Remember - the number of photos we use depends on the music; slower and instrumental songs usually use less photos than a quick, upbeat song!

How do I get you the photos and video?

There are several file transferring services you can use to get us your media for free! We like Dropbox or weTransfer the best, but if you prefer another - that is ok too! Have no idea what we are asking of you? No problem, just send us an email and we can talk you through it.

How long will it take?

We create high-quality videos at a great price. Depending on the season, this means it could sometimes take up to 2 weeks to receive your video after we get your media. On the other hand, we may have it done in a few days! Either way, we will stay in communication with you the whole time so you know what is going on. 


Have a deadline you need to meet? Let us know right away and we will do everything in our power to hit it!

How and when do I pay?

We require payment before we start your video - but paying us is easy! Once we have all the details decided on (length of video, etc) we will send you the invoice so you know how much it will cost (no surprises!)


We accept payment online via credit card or email transfer.

How do you send the video when it's done?

All of our prices include a digital delivery (file transfer) in HD. Basically we send you a link and you just hit "Download!"


If you want a Blu-Ray or DVD disc, we can do that too! Check out our pricing page for costs.

Can I buy a Gift Certificate?

Absolutely! A 62 North Media Gift Certificate makes a fantastic and unique baby or wedding gift! Email us at info@62northmedia.com to purchase.

Do I have to live in Alberta?

No way! The best part about our service is that we can create videos for people all over the world!

Frequently Asked Questions

Have a look below for the answers to some questions most people have about what we do.

Have a question that isn't listed here? No worries! Just send an email to info@62northmedia.com or fill out our contact form at the bottom of the home page and we will get back to you ASAP!